FAQ

FAQ

1. How do I sign up for BrandBeats?
  • Visit the website and sign up with your email. Verify your email to log in.
2. What is the trial period for new users?
  • BrandBeats offers a 14-day trial with one player.
3. How do I reset my password?
  • Click Forgot Password on the login page and follow the email instructions.
4. Can I add multiple users to my account?
  • Yes, admins can add users and assign players in the User Management section.
5. How do I upload and schedule ads?
  • Upload ads in Ads, then schedule them in Add Schedule.
6. How do I manage billing?
  • Add credit card details in the Billing section to upgrade your subscription.
7. What file formats are supported for ads?
  • MP3 and WAV formats are supported.
8. Can I edit my organization profile?
  • Yes, in the Organization Profile section.
9. How do I generate player certificates?
  • Download them from the Players section.
10. How can I contact support?